![]() ![]() In the services window search for Windows Audio and right-click on it to select Start to start the audio service.To fix audio services, open the run command and launch services.msc. If at all this service is stopped due to any reason, audio devices will not function properly. Windows Audio is a Windows service that manages audio for Windows-based programs.Then check if the situation has been corrected.Then restart the computer and update the bios, chipset and audio drivers from this link: and follow the on-screen instructions.Then check the box delete the software for this device. Right-Click on start button> click device manager> expand sound video and game controllers>then select the sound drivers and right-click on it and uninstall the audio drivers.Did you try multiple headsets and check if the issue is not with the actual port of the computer?.Did this happen after a recent software or windows update?.Kudos to you for that.įor better clarity and to assist you better I would require more information regarding this: Superb description and commendable diagnosis of the issue before posting. I read the post regarding issues with the headphones not getting detected. Thank you for posting your query in the HP community. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.If you are a softphone vendor looking to integrate Plantronics headsets into your solution visit our developer site. Plantronics Manager Pro requires Plantronics Hub, therefore no data from a native library softphone partner integration will be provided for softphone dependent reports in Plantronics Manager Pro. Plantronics Manager Pro requires Plantronics Hub to be installed. These integration benefits from the ability to provide RCC support across multiple supported softphones.Ģ - Partner developed integration using native library, does not require Plantronics Hub to be installed. The softphone will appear in Plantronics Hub as SDK enabled. Requires Plantronics Hub to be installed. The softphone will appear in Plantronics Hub as SDK enabled.ġb - Partner developed integration using recommended Plantronics Hub SDK REST API method. The softphone will appear in Plantronics Hub as SDK enabled.ġa - Partner developed integration using recommended Plantronics Hub SDK COM method. OpenScape Desktop Client Personal Editionġ - Partner developed integration using one of the recommended Plantronics Hub SDK integration types (either COM or REST). V14.2 (Additional configuration required for the Shoretel TAPI Driver. V0.25.1 and above and Chrome Apps v14.7.4 and above V22.3.1.193 configuration tips (for branded partner versions please refer to either Broadsoft or the partner to confirm compatibility) Yes – refer to quick start for installation instructions Partner Developed Integration (see below) The Plantronics Manager Pro softphone dependent reports are not supported. If your softphone or conferencing platform is not listed below your Poly headset will still be compatible as an audio device, but RCC will not work. Additional softphone insights are available for Poly developed integrations in certain Plantronics Manager Pro reports, for a full list of these softphone dependent reports see here. Plantronics Hub also works in conjunction with Plantronics Manager Pro to give your IT staff an easy-to-use tool to configure and manage devices across the enterprise. Use Plantronics Hub to provide RCC, as required, and enhance user experience with mute and battery status, easily visible on the taskbar. Poly products optimized for UC offer remote call control (RCC) from the headset including – call answer/end, mute, volume control, and in certain products and softphones, flashing capabilities – right from the headset, with the softphones listed below. Poly partners with the industry’s leading softphone providers to ensure integration and compatibility with our Unified Communication (UC) products. ![]()
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